FREQUENTLY ASKED QUESTIONS

CUDDY

How big is CUDDY™?

Actually, this question should be, how small is the Cuddy™.

Cuddy™ is HxWxD (Height x Width x Depth)

16.3 x 15.1 x 16.8 in

or if you believe in the power of the metric system

414 x 384 x 427 mm (which we do 😎).

How small is that??

Well, it’s the same size as standard portable chemical toilets.

So you can easily change it out if you have one.

It’s at a comfortable height. Your toilet at home is probably between 15-17 in.

So there you go now you know.

How big is CUDDY?

Actually, this question should be, how small is the Cuddy.

Cuddy™ is HxWxD (Height x Width x Depth)

16.3 x 15.1 x 16.8 in

or if you believe in the power of the metric system

414 x 384 x 427 mm (which we do 😎).

How small is that??

Well, it’s the same size as standard portable chemical toilets.

So you can easily change it out if you have one.

It’s at a comfortable height. Your toilet at home is probably between 15-17 in.

So there you go now you know.

Do I need to vent CUDDY™ on the outside?

External venting is unnecessary due to the integrated carbon filter to reduce odors. If you still prefer to vent externally, a standard-diameter pipe can be used. Check out the video on how to vent Cuddy externally for more help with that.

How to Externally Vent your Cuddy

How big are the Liquids / Solids containers

Liquids bottle 1.7gal / 6.5L

Removable Solids Bin 3.9gal / 14.7L

Power requirements for Cuddy™?

Pee light indicator – 9v battery

Internal fan – 12v hard-wired.

 

The fan connector is a standard 5.5 x 2.1mm male DC power cord. This will be attached to a 4ft length of cable that can be wired into your van’s power supply with a 1A fuse.

Wiring Cuddy into your van

 

Or you can plug the into the mains with an adapter.

It would be possible to get a cigarette lighter connector as well.

How to Power your Cuddy - Cable Options

Where is CUDDY made?

Cuddy is assembled in the USA using both U.S. and imported parts.

How long is delivery? When will I get my Cuddy?

We process orders in 1-3 business days. Cuddy ships from our manufacturer in Baldwin Park, California.

Shipping to the west coast usually takes 1-3 days and to the east coast 1-5.

Canada depends on province and customs times.

What is Cuddy made of?

Materials: Polypropylene – ABS plastic – stainless steel – anodized aluminum

 

Cuddy’s liquids bottle is made from ABS plastic. All other plastic parts are polypropylene.

 

Agitator: Lightweight aluminum finished by anodizing to prevent discoloring and corrosion.

 

Agitator Handel: Marine-grade stainless steel and lightweight aluminum finished by anodizing to prevent discoloring and corrosion.

Where do you get replacement carbon filters?

There is no need to replace the filter as it is reusable. You will need to replace the carbon pellet. These you can purchase at most pet stores or online ex: by Amazon.

How often/ how difficult is it to change the carbon filter?

Annually, and there’s no expensive single use plastic cartridges.

The filter holds 4mm activated carbon pellets you can get from pet stores or Amazon.

Why is Cuddy so cute?

Why should composting toilets look like a mix between R2D2 and a vacuum cleaner? CUDDY is not only designed to fit your space; he is a pleasure to look at.

What's great about a removable Solids Bin?

The removable solids bin allows for quick and easy emptying. No need to take the whole unit with you? The separate bin saves you time and energy.

 

Other Features: Handles on the base for easy emptying.

Material: Polypropylene

Capacity: 3.9gal / 14.7L

Why have an Agitator?

Otherwise, it’s just a bucket. Turning the contents of the solids bin helps in many ways. Mixing the solids bin helps the poo break down quicker, exposing it to oxygen and mixing around the aerobic bacteria and carbon-rich material- boosting the composting process each time.

Material: Lightweight aluminum finished by anodizing to prevent discoloring and corrosion.

Internal Carbon Filter

Composting toilets don’t smell, but we added an internal Carbon Filter for additional odor stoppage for every critic. A reusable design means less plastic waste and more money saved.

Material: Polypropylene

Filling: Carbon pellets – purchased at any pet store

Replacement: 6 months to 1 year.

What are the power requirements for the Smart LED

LED Light Indicator to let you know when to empty the liquids bottle. No more surprise floods and overflow. Cuddy™ lets you know when it’s time to empty.

Power: 9V battery

How to care for Cuddy's Hinges

Bespoke hinges allow you to fit Cuddy™ in a tight space and flush against a wall. The hinges are nickel-plated steel and need to be cared for properly.

How to care for your Cuddy's hinges

How far does the Agitator Handle extend?

The extending agitator handle allows Cuddy™ to be stored in tight fitting places.

Extends 66.5mm forward.

Material: Marine-grade stainless steel and lightweight aluminum finished by anodizing to prevent discoloring and corrosion.

FAQs about the Internal Fan

Power: 12v hardwired

Amperage: 1-1.5w

Cuddys fan runs all the time, unless you unplug it. Depending on your situation you will not need to run the fan constantly. 

The fan connection is at the rear, in the center, under the rear handle to avoid direct water contact.

The connector is a standard 5.5 x 2.1mm male DC power cord. This will be attached to a 4ft cable that can be wired into your van’s power supply with a 1A fuse.

 

 

COMPOSTING TOILETS

How big is CUDDY™?

Actually, this question should be, how small is the Cuddy™.

Cuddy™ is HxWxD (Height x Width x Depth)

16.3 x 15.1 x 16.8 in

or if you believe in the power of the metric system

414 x 384 x 427 mm (which we do 😎).

How small is that??

Well, it’s the same size as standard portable chemical toilets.

So you can easily change it out if you have one.

It’s at a comfortable height. Your toilet at home is probably between 15-17 in.

So there you go now you know.

Do composting toilets smell?

No, composting toilets do not smell!

They will not stink out your van, boat, tinyhome or cabin! When emptying the loo, there is no unpleasant odour, instead, the composted material looks and smells earthy – like a forest floor.

Can you pee in a composting toilet?

Yes you can pee in a composting toilet.

Our composting toilets are designed to separate the pee from the poop to eliminate any nasty odours.

Do you have to empty a composting toilet?

Yes, composting toilets need emptying but much less frequently than chemical toilets.

From our experience, they’re much less unpleasant to empty than chemical toilets because they don’t have an unpleasant smell and the solids simply resemble dirt.

Where do I empty my composting toilet?

If you are travelling, solids from composting toilets may be put in a biodegradable bag and disposed in a regular rubbish bin.The law permits disposal of human waste in this manner to due to the need to dispose of both baby and adult diapers.

Our toilets are specially designed to make this step as quick and easy as possible.

Liquids from composting toilets can be poured down a regular toilet or onto the nearest thirsty looking mature tree!

When do I empty my composting toilet?

The solids section of our composting toilets typically need emptying every 2-4 weeks depending on the level of usage.

You can look into the chamber to check the level and we would advise emptying when the chamber around two thirds to three quarters full.

Can I empty my composting toilet into another composting toilet?

Emptying your composting toilet into a bigger composting toilet – at a national park, say – will not do harm to the toilet as there are no chemicals.

However, composting toilets are sized for the anticipated usage and will not cope in the long run if everyone were to do this.

If anyone from a national park or forest is interested – we’d love to set up a ‘pay-per-dump’ honesty app to avoid ‘stealth dumping’ and let you keep track of unanticipated usage!

Can I put food scraps in my composting toilet?

We don’t recommend this because food scraps will attract flies and other insects.

Can I put the compost in my garden?

Not until it has fully finished composting which will take several months.

While ‘composting toilets’ begin the composting process and reduce the volume of waste, the material needs additional time to kill off any bacteria and parasites. Joseph Jenkins has literally written the book on ‘humanure handbook’ and we would encourage any readers to refer to this as a reference.